Last updated: 12/2/2023
Who We Are
Our website address is: https://swmechanicalep.com.
What Personal Data We Collect and Why We Collect It
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymized string created from your email address (hash) may be provided to the Gravatar service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect information entered in our contact forms for customer service purposes. This information may include your name, email address, phone number, and any other details you provide.
Email Marketing and SMS
When you sign up for our newsletter or enter your email and/or phone number in our quote and contact forms, you consent to receive email and SMS communications from us for marketing purposes. You can opt out of these communications at any time.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Google Ads Remarketing
Consent and Opt-Out Options
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
For Questions, Concerns, or Data Requests:
If you have any questions, concerns, or requests related to your personal data and our privacy practices, please contact us using the details below. We are committed to addressing your privacy-related inquiries and concerns promptly and effectively.
- Contact Person: Carlos Torres III or Sebastian Mauricio
- Email Address: email@example.com
- Mailing Address: 1601 N Mesa, 2nd Floor, El Paso, Texas, 79902
- Phone Number: (915) 229-6606
- Business Hours: Monday – Friday 9AM – 6PM
Data Access and Correction Requests:
You have the right to access the personal data we hold about you and to request corrections to any inaccuracies. Please direct these requests to the contact details provided above. We will respond to your request in accordance with our obligations under applicable data protection laws.
Feedback and Complaints:
We welcome your feedback regarding our privacy practices. If you have any complaints or suggestions, please let us know through the contact details mentioned above. We strive to continuously improve our privacy practices and value your input.
How We Protect Your Data
“Our commitment to data security is paramount. We implement a variety of security measures to maintain the safety of your personal information. These include using secure servers, encrypted network communications, regular software updates, and comprehensive malware protection. Our staff are trained in data protection best practices, ensuring your data is handled securely.”
What Data Breach Procedures We Have in Place
“In the unlikely event of a data breach, we have established procedures to ensure prompt and effective response. This includes immediate identification and isolation of the breach, assessment of the impacted data, and notification to all affected parties in accordance with legal requirements. We will also conduct a thorough investigation to prevent future occurrences and comply with all regulatory reporting requirements.”
What Third Parties We Receive Data From
“We receive data from third-party services including Mailchimp and House Call Pro. Mailchimp is used for our email marketing campaigns, and it provides us with analytical data about the performance of these campaigns. House Call Pro is our Customer Relationship Management (CRM) system, which integrates with Mailchimp and helps us manage customer interactions and data efficiently.”
What Automated Decision Making and/or Profiling We Do with User Data
“Our website may use automated decision-making processes for purposes such as personalizing user experience and targeting marketing efforts more effectively. For instance, user interactions with our website and responses to email campaigns (via Mailchimp) may inform automated decisions in tailoring content and offers. However, these processes do not result in any legal effects or significantly affect individuals.”
Industry Regulatory Disclosure Requirements
“We adhere to industry-specific regulatory requirements which govern the handling and use of personal data. This includes compliance with the General Data Protection Regulation (GDPR) for our European users, and other applicable data protection laws. We are committed to maintaining high standards of data privacy and security in all our operations.”